How to File Complaints against the Avon and Somerset Police

This police station's policy permits them to investigate complaints sent via email. They also accept complaints filed on non-department forms. That means MyPoliceRapport.org can automatically file your report after you put it together.


MyPoliceRapport.org is Partnership with OP Standards

The information below includes other ways to submit a formal complaint to the Independent Office for Police Conduct.


Independent Office for Police Conduct

This is the agency that collects complaints against the Avon and Somerset Police. It's where we recommend that MyPoliceRapport.org users file their formal complaints.


0300 020 0096

MyPoliceRapport.org can email your complaint to this agency.
enquiries@policeconduct.gov.uk

You can submit your complaint through this agency's online complaint form. Include the public link to your MyPoliceRapport.org complaint. And if possible, attach your MyPoliceRapport.org PDF, which we will send you.
avonandsomerset.police.uk/forms/mac

If you submit your complaint on paper, we recommend that you staple a copy of your full MyPoliceRapport.org complaint together with the department form.

Complaint process information:
avonandsomerset.police.uk/updates-and-feedback/complaints/how-to-make-a-complaint


Office of the Police and Crime Commissioner

Avon and Somerset Police and Crime Commissioner, Avon and Somerset Police Headquarters, Valley Road, Portishead, BS20 8JJ
01278 646188


Web Presence

avonandsomerset.police.uk

Facebook

Twitter

Instagram

YouTube


Complaints Accessibility

Score: 77/100

Grade: C+

20
Has online-submittable complaint form (not just a PDF)
14
Has complaint information on unique web page (not just on PDF)
 
10
Complaint information link visible on police department homepage
 
10
Has complaint form PDF on website
10
Investigates complaints sent via email
10
Official department form not required for investigation
10
Anonymous complaints investigated
3
Has unique department website
3
Has a Facebook page (with public comments on)
3
Has a Twitter account
 
3
Has a YouTube channel
2
Investigates complaints sent via phone
2
Investigates complaints sent via postal mail
 
0
Requires complaints to be filed in person
 
-10
Requires notary or in-person signature (for one or more types of complaint)

Department info updated 4/3/21
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